T N

This company changed my locks. The price was competitive with other company's that I called. I chose them because there were no hidden fees. The reason for a lower rating is when I locked myself out, the call center reps were rude and impatient with questions. They did not specify a fee to get in and stated the tech would tell me when he arrived. He also couldn't or wouldn't tell me. So I had to wait for over an hour not knowing if the price would be out of my range when I had a spare key at a relative's house an hour away. I tried to explain that my lock job was on file and the tech also asked the type of lock etc but still no price was given. This makes no sense and seems that the tech can set the price to whatever he/ she wants. I was hung up on twice while trying to get an answer to this questions and I was nit being ruse in any way so that was def. not called for. Not to mention that I have work that has to be done by a deadline and not knowing if I'll accept the cost or not is taking away time I could be putting myself in a better situation to meet my deadline. Before this situation I was going to use this company to upgrade my locks, but I have now decided to go with someone else.

Patrick Winham

I received a phone call approx 30 minutes before showing up. Tech was super courteous and polite while in our home. Work was done quickly and professionally. I would highly recommend the Flying Locksmiths to anybody.

Casey P

I highly recommend TFL! The service was quick, great quality and very professional. The communication was great as well. He reached out to me ahead of time to give his ETA. Will definitely be using TFL again!

David Hansberry

Quick, friendly, great communication, and affordable!

Jessica Bradsher-James

Got a new door from these guys, courteous and punctual staff. Would recommend!