Rob Edmunds

Wish I had worked with the new car dealer for a remote key, it would have only cost $40 more. I purchased a key for a customer of mine that lives out of state. The key did not work once the customer had drove home. I called and spoke to somebody that told me to bring the key back with the original receipt and they would refund me. Took the key in today for a refund after having the customer mail it back. They inspected the key and acknowledged it was cut wrong. They then told me that no one that worked there told me I could receive a refund. After arguing with the Owner and Manager in front of other customers the Owner agreed to offer me half of my money back. The Owner kept yelling from the back of the store "I have a right to eat as well"? I had to buy a new key from the dealer in the mean time. I'm out half the money from the key I bought at Mac's plus the key I bought from the dealer. I wish I had bought the dealer key to begin with. I guess a $90 lesson to never do business with this company again, could have been worse. Enjoy the vibe if you disregard this warning.

tyson hartman

Dishonest and outright ridiculous. Murdock Chevrolet down the street will cut your own provided keys for 15 dollars! And can find the fob online for 20. Had brought in my own key and key fob I had purchased online. Store refused to cut my own key claiming "too many issues come back with this, we can only cut our own keys you buy from us" I paid 20 dollars for my key fob and programmed it myself. Just need it cut. When asked how much for their key and cut, it was just about $200 for them. Which tells me you're a greedy company that won't do anything for anybody unless it makes them the most money. Do not use these guys for any reason. Go elsewhere. *message to owner*** If your employee had told me that it was because you didn't make money off of doing that, I wouldn't leave a review. But the obvious lie of "too many issues come back" is asinine.