Harp Lockout

Judy Dodson

My car was at home with a dead battery. The Harp lockout representative came to my house and boosted it for me and did not take but a very few minutes. He told me to keep it running for at least an hour, which I did. It cranked 3 myore times after I shut it off. I ended up having to replace the battery, after getting it tested at the auto parts store. Harp was great at getting my car running for me. I would call on them again.

Rhiannon Pelton

I got a flat tire while working for Uber and their roadside assist sent me to them. App said 80 minute wait. I waited 90 minutes, then called Uber. Uber said they had trouble with directions (they're in E Ridge & I'm on Brainerd Rd?) & it would be 30 more minutes. Then I got a call from Chris Harp who said they'd be here in "18 minutes." Since being patient had cost me almost 2 hours, when 20 minutes passed I called again and they were "out in Ooltewah." I told them I was told 18 minutes just 20 minutes ago, and they rudely said, "oh well I guess I'll just cancel that call then." Now, 40 minutes later, I'm waiting on the new provider for Uber. Total time they wasted before real help was on the way = 2.5 hours.

Rebekah Richey

This company accepted a call out from progressive, left me high and dry 2 hours later stranded with a flat. No communication, of course same feedback provided to progressive. Don’t accept the call if you can’t follow through. Terrible!!!