Brock O'Brien

I used this machine 8 days ago; I was told that my key is a specialty key and that I would need to order the copy, even though I have had this key copied just fine at other copiers before. After 8 days (over the 3-5 days the kiosk said it should take), my key arrived in the mail and it does not work. I'm no locksmith, but by inspection there are 3 areas on my key that were copied incorrectly. I even checked the kiosk again to see if it scanned improperly the first time, but it once again said that the key is specialty and would take 3-5 more days. Edit: Customer service got back to me and registered a refund.