تو2جو دنفر

Terry Smith

شكراً على السحب، كان سائقك رائعاً.

Stephanie Romero

I was nonconsensually towed by this joy of a company. 1) They stated that cash is required, but conveniently forgot to mention that no change is provided on the multiple calls that I had prior to picking up my vehicle. Regarding my understanding of how ATMs work (dispensing funds in multiples of $20), I would venture to say that is why they charged $2 past a nice $20 increment. As I did not have a vehicle to go get change elsewhere, I was S.O.L. 2) When I discovered that my car was stolen/towed, I called them promptly around 9pm. They said I could pick it up for an upcharge of around $100 for 'after hours'. If you look at 100% of their marketing on their website, it ALL says 24-hour business. The person who towed me just didn't want to be inconvenienced. I'm not sure why it would've mattered. He was clearly awake and alert after JUST towing my car. 3) I was told that I would need to schedule a pickup time, but they couldn't schedule it for the following morning when I first called. I would need to call back the next day at 9 am at the earliest. Given that they don't have 'business hours', I called at 7am instead. Oddly enough, they were available for pickup. The man on the phone just felt like wasting my time. 4) They are legally allowed to charge me $138 since my vehicle is under 10k pounds + $50 for releasing it. Because I picked it up in under 24 hours, no storage fees can be charged for a private property tow. Somehow, and additional $74 was added in there for a 10 mile tow? I can't figure out their fees since they also failed to give me a copy of the bill. The man on the phone was rude when I first called, and he was rather unhelpful overall. I overpaid for the ransom of my vehicle, but sadly, I didn't have much of a choice at the time. It is a stressful event to be towed anyhow, and this company only made it worse. Until recently, the location of my vehicle was a non-enforced towaway zone when outside business hours. I was unaware of the property's policy change and was definitely illegally parked. That being said, this review is not intended to rate the experience of being towed (presumably always unpleasant), but to highlight the lack of communication, the inaccurate marketing campaign of a "24 hour company" with 'after hour' upcharge, and the unfortunate customer service that I experienced.

Dan !!!!!!!

The service was great and great price.... 👍thank so much for the help and bring on time.

Michael Osborne

جاءوا بسرعة وكانوا حذرين جداً مع سيارتي وأسعارهم رائعة

Nicole Murphy

هؤلاء الأشخاص خدعوني!!! Charged me 180 دولار لبدء تشغيل سيارتي بطريقة سيئة وعاجلة! لم تبدأ وأصر على أن لدي مشاكل أسوأ مثل مولد الكهرباء أو بدء التشغيل. لكن مساعد الطريق من TA جاء وبدأ لي دون مشاكل! لكن عندما أخبرت المكتب أن شخصهم كان مستعجلاً وغير دقيق، قدموا له عذراً واستردوا لي فقط 30 دولار من 180 دولار. وهذا بالنسبة لي يعترف بالخطأ بسبب نقص الخدمة المقدمة. كان علي الدفع مرتين لكن فقط TA قدمت عملاً ذا جودة. أخبرت هذه الشركة بشكل محدد أنني كنت في شاحنة ثقيلة تتطلب معدات أكبر وأقوى. أعتقد أنهم يعانون من نقص في الأعمال وكذبوا علي، مع العلم أنهم لم يكونوا قادرين على بدء تشغيل شاحنة أكبر. أشعر أنني تعرضت للاستغلال، سيدات احذرن. وشكراً لله على TA!!