Fortress Safe and Lock

Jonathan Hine

We lost the keys to our bike rack, and within a few minutes of bringing the bike rack to the shop, they had already made four replacements. Great small business.

Sandie White

I called Fortress Safe and Lock on July 7, 2020 to schedule someone to come to my home to install on deadbolt lock and rekey four (4) locks so that everything was keyed the same. I was asked if I could wait until the middle of the following week and someone would call before coming out. I agreed and when no one called by July 15, I called the office. I was told that someone would be out the following day and would call before coming. The next day, I received a call at 3:00 pm and said they would come out at 5:00 pm, then a second call saying they could not make it until 6:00 pm. Since it was late, I asked if they could come the following day. They said they would call me "first thing in the morning" and give me an arrival time. By 1:00 on the following day I had not heard from anyone at Fortress Safe and Lock so I called the office and told them to cancel the job. I told them I would find someone more dependable. There was not apology or any regret for our inconvenience. I would not recommend this company to anyone.

Ronnie Januszki

Fine service, cut keys pretty quickly. However, 3 out of 4 employees without masks. I guess they are great to get a key cut AND catch COVID!

Liam Knight

Excellent service. Perfect key cut and lock repair. Ignore Ronnie J in the reviews below. He whines about covid mask but doesn't wear one himself.

Bret Bowman

Had a couple transponder keys cut here that I purchased on eBay. $4 each for the cut. Fit the locks perfectly and I programmed the keys to the vehicle myself. Thanks again for the help! 🙏🏻