Tow2Go Denver

Terry Smith

Obrigado pelo reboque, seu motorista foi ótimo.

Stephanie Romero

I was nonconsensually towed by this joy of a company. 1) They stated that cash is required, but conveniently forgot to mention that no change is provided on the multiple calls that I had prior to picking up my vehicle. Regarding my understanding of how ATMs work (dispensing funds in multiples of $20), I would venture to say that is why they charged $2 past a nice $20 increment. As I did not have a vehicle to go get change elsewhere, I was S.O.L. 2) When I discovered that my car was stolen/towed, I called them promptly around 9pm. They said I could pick it up for an upcharge of around $100 for 'after hours'. If you look at 100% of their marketing on their website, it ALL says 24-hour business. The person who towed me just didn't want to be inconvenienced. I'm not sure why it would've mattered. He was clearly awake and alert after JUST towing my car. 3) I was told that I would need to schedule a pickup time, but they couldn't schedule it for the following morning when I first called. I would need to call back the next day at 9 am at the earliest. Given that they don't have 'business hours', I called at 7am instead. Oddly enough, they were available for pickup. The man on the phone just felt like wasting my time. 4) They are legally allowed to charge me $138 since my vehicle is under 10k pounds + $50 for releasing it. Because I picked it up in under 24 hours, no storage fees can be charged for a private property tow. Somehow, and additional $74 was added in there for a 10 mile tow? I can't figure out their fees since they also failed to give me a copy of the bill. The man on the phone was rude when I first called, and he was rather unhelpful overall. I overpaid for the ransom of my vehicle, but sadly, I didn't have much of a choice at the time. It is a stressful event to be towed anyhow, and this company only made it worse. Until recently, the location of my vehicle was a non-enforced towaway zone when outside business hours. I was unaware of the property's policy change and was definitely illegally parked. That being said, this review is not intended to rate the experience of being towed (presumably always unpleasant), but to highlight the lack of communication, the inaccurate marketing campaign of a "24 hour company" with 'after hour' upcharge, and the unfortunate customer service that I experienced.

Dan !!!!!!!

The service was great and great price.... 👍thank so much for the help and bring on time.

Michael Osborne

Eles chegaram rápido e foram muito cuidadosos com meu veículo e com ótimos preços.

Nicole Murphy

Esses caras me enganaram!!! Me cobraram $180 por uma partida que seu técnico fez mal e com pressa! Não funcionou e ele insistiu que eu tinha problemas maiores, como um alternador ou motor de partida. Mas o assistente de estrada da TA veio e me deu partida sem problemas! Mas quando eu disse ao escritório que o cara deles estava com pressa e não era diligente, eles arrumaram uma desculpa para ele e só me reembolsaram $30 dos $180. O que para mim admite culpa pela falta de serviço prestado. Tive que pagar duas vezes, mas somente a TA forneceu trabalho de qualidade. Eu disse especificamente a esta empresa que estava em um caminhão de grande porte, que requer equipamentos maiores e mais fortes. Acho que eles estão precisando de negócios e mentiram para mim, sabendo que não eram capazes de dar partida em um caminhão maior. Sinto-me tão explorado, senhoras, cuidado. E graças a Deus pela TA!!