Thompson Lock & Supply Corp.

Louis Manganiello

Это место должно быть худшим, в котором я когда-либо был. Грязное и некомпетентное. Не поддерживайте эту компанию. Маленький человек на прилавке был ужасен. Покупатель, будьте осторожны.

AJS

Greg came over and took care of all of my problems. He was on time, courteous, and took care of all of my issues. Anybody looking for reliable and friendly service should use Thompson Locks!

Bonnie Mason

Женщина Тара, которая ответила на телефон, была очень груба и не помогла, но я оказался в затруднительном положении, поэтому в итоге пришел, чтобы сделать дубликат ключа для моего нового дома. Ух ты, она даже хуже вживую. У нее НОЛЬ навыков обслуживания клиентов, и затем она начала говорить по-испански с коллегой, пока я пытался с ней поговорить, полностью игнорируя меня. Когда я спросил, есть ли кто-то еще, кто мог бы мне помочь, я получил взгляд смерти, и она сказала, что я могу уйти, если мне это не нравится. Кто так делает?!?! Когда я попросил менеджера, она сказала, что он ушел на день. Как они ведут бизнес с этой женщиной,

Andrea Floyd

Worst experience! I had ordered a specific lock for my company's door that needed a specific strike which I emailed to them. I went with Thompson since they provided the lowest price. They provided me with a quote which took them two and a half weeks to do. I had to constantly call them to remind them of the quote that I was waiting for. I finally received a verbal quote and I approved. I was told it would take a week to order everything. We scheduled an electrician, phone company and Thompson to be at our office at the same time for the installation and Thompson was completely unprepared. They ordered the wrong lock and the technician was rude and seemed like he didn't want to even be there. The owner was aware of the situation and said he would order the correct parts. I rescheduled with Tara from their office and the day comes and they didn't show or even call to let me know they weren't going. When I called Tarah she had the nastiest attitude with me for no reason and said that they didn't want to do the work anymore. When I asked her why she said that I hadn't responded to an email (which was not true). She checked her emails and was like "oh, well we're just not going to do the work and I don't want to be involved anymore". I asked to speak to the owner and he was "away". This was such a horrible experience. Just goes to show that the cheapest isn't always the best.

Jeremy Pastore

Whoa. The woman who works here is level 10 on the rude and aggressiveness scales. I needed a key made for the front door of our condo - so was given the master key card by our building’s management company to make a copy. When I tried to make a copy with she got SUPER aggressive saying I wasn’t authorized to make a copy (despite getting the okay from both condo board and management co). When I told her she was being a bit aggressive she turned it up from 7+ to 10 telling me that I had accused her of poor service (I simply suggested we contact the management company) and that there was a video tape she could play back to show my accusation of her not doing her job. Huh?? STAY AWAY.