Tow2Go Denver

Terry Smith

Thanks for the tow your driver was great.

Stephanie Romero

I was nonconsensually towed by this joy of a company. 1) They stated that cash is required, but conveniently forgot to mention that no change is provided on the multiple calls that I had prior to picking up my vehicle. Regarding my understanding of how ATMs work (dispensing funds in multiples of $20), I would venture to say that is why they charged $2 past a nice $20 increment. As I did not have a vehicle to go get change elsewhere, I was S.O.L. 2) When I discovered that my car was stolen/towed, I called them promptly around 9pm. They said I could pick it up for an upcharge of around $100 for 'after hours'. If you look at 100% of their marketing on their website, it ALL says 24-hour business. The person who towed me just didn't want to be inconvenienced. I'm not sure why it would've mattered. He was clearly awake and alert after JUST towing my car. 3) I was told that I would need to schedule a pickup time, but they couldn't schedule it for the following morning when I first called. I would need to call back the next day at 9 am at the earliest. Given that they don't have 'business hours', I called at 7am instead. Oddly enough, they were available for pickup. The man on the phone just felt like wasting my time. 4) They are legally allowed to charge me $138 since my vehicle is under 10k pounds + $50 for releasing it. Because I picked it up in under 24 hours, no storage fees can be charged for a private property tow. Somehow, and additional $74 was added in there for a 10 mile tow? I can't figure out their fees since they also failed to give me a copy of the bill. The man on the phone was rude when I first called, and he was rather unhelpful overall. I overpaid for the ransom of my vehicle, but sadly, I didn't have much of a choice at the time. It is a stressful event to be towed anyhow, and this company only made it worse. Until recently, the location of my vehicle was a non-enforced towaway zone when outside business hours. I was unaware of the property's policy change and was definitely illegally parked. That being said, this review is not intended to rate the experience of being towed (presumably always unpleasant), but to highlight the lack of communication, the inaccurate marketing campaign of a "24 hour company" with 'after hour' upcharge, and the unfortunate customer service that I experienced.

Dan !!!!!!!

The service was great and great price.... 👍thank so much for the help and bring on time.

Michael Osborne

They came out fast and was very careful with my vehicle and great prices

Nicole Murphy

These guys ripped me off!!! Charged me $180 for a jump start that their technician did poorly and rushed! It didn’t start and he insisted I had worst problems like an alternator or starter. But TA Road side assistant came out and jumped me without problems! But when I told the office that their guy was rushing and not diligent they made an excuse for him and only refunded me $30 of the 180$. Which to me admits fault for lack of service rendered. I had to pay twice but only TA provided quality work. I specifically told this company I was in a heavy duty truck which requires bigger stronger equipment. Guess they’re hurting for business and lied to me,knowing they weren’t capable to jump start a larger truck. I feel so taken advantage of, ladies be ware. And thank goodness for TA!!