Gregory Atkinson

I like to support local businesses but this is why they are dying. I had keys made there twice. Both times they didn't work. Things happen , that's fine. The first time the owner kindly remade them and everything worked out. This time the women helping me ( not the owner or owner's wife ) was not qualified to be behind the counter. At first, she didn't want to refund me for all 3 keys made (one I had sent to L.A., that cost me $4) because she wasn't qualified and had to ask the office. Then, when I challenged her, she asked the office and they said refund him, of course. Next she would not return a copy of the receipt that I gave her from my records telling me "You didn't buy the keys , you don't get the receipt." I gave her the original and a copy I made. I need my copy of the receipt to balance my credit card statement. At this point, I realized she was incompetent and decided to leave rather than get upset. Why was she too lazy to ask the office and expected me to pay for a key that did not work ? And why did she tell me a blatant untruth (lie) about MY copy of the receipt ? People like this ruin the customer experience. I was planning to buy a large safe from them but I just returned from Alpine Lock and Key and they were helpful and friendly. I'll take my business to Alpine rather than getting hazed by some arrogant and misinformed clerk.

Gerin

Brian did an awesome job. He fixed my locks, matched up the house door locks and now all locks are the same as the Security door. He was friendly and professional. I will definitely go to Dunseath whenever I need keys or lock services. The ladies in the office are also very helpful and professional. Great locally owned company that deserves the business.

Anthony “wineguy55” G

Great local locksmith business

Sam Vega

Brian with Dunseath is amazing! He is so reliable, friendly and quick. We have used them for years and are always left with the best service and products. Highly recommend.

bonny sue

Dunseath Key Co. Just moved to 3000 Mill Street. Thank you to all our wonderful clients who tracked us down!