James Coursey

The tech at road service treated me like Family fantastic

Hailey Kachmarchik

The worst customer service. I called to see if they could unlock my car for me, and the man on the phone and the technician that came to my site were both very unprofessional. After the service was complete, the technician wasn’t even able to take a credit card, and he didn’t have change to take a cash payment. I understand that he probably didn’t carry cash for safety purposes, but I was never told that they couldn’t take a card and that should have been specified before the technician was sent out. When I am stuck someplace in the dark, by myself, and I have to ask a stranger for a service that I have to pay for, all I expect is that they are professional, and have the common decency to be nice. It’s not that hard, and it’s a legitimate way to run a business. I am very disappointed with this service.

Consuelo Martinez

최악의 고객 서비스. 제 차를 열어달라고 전화했더니 그는 무례하게 아니라고 말했습니다. 저녁을 먹고 있었고 항상 저녁을 먹을 때 전화를 받는다고 했습니다. 그가 도와주지 않을 거라면 24-7 서비스라고 말하는 이유를 모르겠습니다. 점심 시간이 있다는 것은 이해하지만, 다른 사람들이 그의 휴식 시간에 전화를 하는 것은 제 잘못이 아닙니다. 그는 정중하게 대처할 수 있었고, 특정 시간만큼 걸릴 수 있다고 말할 수 있었습니다. 도움이 필요할 때 추천하지 않습니다.