Minute Key

Andy Mullen

My home warranty company assigned a claim to them. It took over a week for them to contact me and then schedule an appointment another week out. No big deal, but then they never showed up. I have tried to call/text/email them to have them complete the job for over a month. Both I and my warranty company cannot get in contact with anyone even after they sent a mass email saying they were there for all their clients. My complaint echoes others on Google. If you get to choose a company to work with, keep looking because these people don't seem to care.

John Joseph

Timely and efficient. Great work!

Lindsey Nelson

We live all the way out in Mill city Oregon. It's a good 40 miles or so from Salem. We called them up to try and help us since we don't have a local locksmith around here. It was no problem for them to send someone out to us. Triston arrived within an hour. He was so incredibly kind and respectful. I couldn't have asked for a nicer gentleman. Although he was unable to help us (the wrong key was put into our car and broke inside the ignition, we have a high-tech security lock that only dealerships can open.) He really gave it his all and tried for over an hour! He only charged us for the drive out here and gave us some referrals. Even though he couldn't help he left such a good impression on me that if in the future I ever need any kind of lock assistance they'll be the first company I call. Thank you J&L!

Rylie Cutler

Jessie was amazing! Super sweet and kind! He helped me twice and did amazing work! My ignition lock cylinder was going bad, he fixed it for $350-450 the first time and they have a 90 day warranty, and exactly 90 days it went out again and he helped me again under warranty! They come to you and are available a lot! Thank you!

Maija Saunders

David was awesome, he was very professional. He went out and got extra parts in order to install our new locks. And helped me set the code for the smart lock. He definitely went above and beyond.