Jack Erwin

I called Virgil's for a flat tire change. I was afraid I would have to wait hours. They told me 1/2 hour, but was only about 15 minutes. Ross called me when he got to my car. He first tried pumping up the tire, but wouldn't hold air. Then he found a sharp piece of metal in the tire. He said if I wanted, he could plug the hole and inflate the tire, which sounded great. He put a plug in and pumped up the tire in just minutes. Super friendly and nice guy! He asked if I needed anything else done, which I didn't. Ross could not have been more helpful! Great guy, was a pleasure to meet him. Thanks a bunch to Ross and Virgil's! Will definitely will be calling them again.

Janda Pitan

Ross was so prompt he beat me to where my car was! He was polite and answered all my questions about the battery that I had asked. The car does need a new battery and he made sure to ask if it could be delivered and installed in the morning as he didn’t have the battery I needed. That was no problem so all is good. He jump started the car but when he shut it off, it needed another jump. He checked battery and it was not good. Very satisfied with Ross today!

Peggy Young

The driver did an excellent job of explaining what he was doing, and wasn’t annoyed that I wanted to watch it happen. :) He was very courteous and professional. Thank you.

Adam Hines

Tow truck showed up quickly and got my truck out of the ditch in NO time. Guy knew exactly what he was doing. Friendly, fast and a pro. Would definitely recommend them to anyone in Mower County. Thanks guys!!

Michelle Spellman

This review has been a long time coming, but I just have to post my experience with Virgil’s towing company. My family and I were passing through Austin on the freeway not too long after midnight on the day of Thanksgiving 2020 when a doe stopped in front of our car resulting in the whole front end of my Honda Pilot being smashed in. I had my 5 and 3 year old in the car with me and I was worried about being stranded with little ones but Ross came very promptly I mean within minutes and coordinated with AAA to take care of our car. Ross helped us with our baggage, took us to a nearby hotel, and even waited with us when there was no one at the front desk. This man went above and beyond my expectations and honestly he helped turn this very stressful situation into a much more manageable one. I would recommend Virgil’s Midtown Towing to ANYONE especially considering their choice of exceptional and professional employees. THANK YOU ROSS. And God bless you. :)