Ames Lock & Security

Carl Couch

I locked my keys in my car by accident. Adam was very nice and opened my car up fast. They apologized for being a bit late because they were busy with customers and compensated me beyond what I expected. I have nothing but positive things to say and I 100% recommend this company. Thanks Adam!!

Dennis Fink

I called them about getting a second key fob programmed for my car and was told it would be between $50-$60. I arrive there 20 minutes later only to be told that it was $125 to program a remote that I already had. I needed it done so I told him to go ahead and do it anyway. After about 15 minutes he said the car was done so I went out to try the remote and it would not start the car only thing that worked was the unlock and lock buttons. He acknowledged the problem and said he would try programming it again. Same problem it wasn’t being recognized by the car only the locks and unlocks for working. I told him well thanks anyway and was going to leave and he told me he still had to charge me a minimum of $50 for a code that he had to buy then blamed it on the quality of the remote I had but never said anything about that in advance when they were quoting me the price. After being frustrated by that I went to George White to purchase a remote for $110 and they gave me all the programming instructions and said that I could program it myself no code or computer is needed. If you quote somebody a price to do a job and you cannot do that job you shouldn’t charge them especially if you don’t warn them about risks of being charged regardless of their service working. I will never go back there.

Samuel Worley

Always great service here. Highly recommended!

Brit Green

I locked my keys in my car and called a few services that all costed over $60 bucks and had rude customer service. I was already borderline crying and then I called here and they were super nice and ended up charging me $45. It took like twenty seconds and greatly improved my mood, so thank you!!!

Brittney Lumos

I was locked out of my apartment and called a couple places with no luck of getting someone to help me. Thank goodness I called Ames Lock & Security. They were at my place in the estimated time and were able to let me in my apartment for an extremely reasonable price. I would give 10 stars if I could.