Palatine True Value

Sharon Poczatek

Garden tools are of extremely poor quality. Did not take returns for an item because it was "used" after I tried it once. So much for shopping locally owner! Never will patronized the store again. I gave them back the garden tool without the refund because it was a peice of junk. Goodwill sell better items!

Bob K

True Value is one of the great hardware stores around. Great help from all the people there especially the owners. They are polite, friendly and knowledgeable. Usually don't get that at the big stores. I have been going here since they first opened. They have never disappointed me. This is a small hardware store located conveniently in the neighborhood. There product selection is amazingly diverse considering their size. Prices are also very fair. True Value has helped me many times with solutions throughout the years. I can see, feel, hold and examine things at the store with their help. Then buy it and bring it home right away. I cannot do that with Amazon. Great store.

Lesha B

I Am Officially Storm Ready! They had the flashlight/nightlight combo unit I have looking for. Always Greeted Immediately! I was only in the store for two minutes and two other staff members asked me if I needed help.. I did! Thanks True Value

Kacper Hil

I was strolling through the store looking for a few things i needed didn’t have the specific things i needed so i went to the auto aisle to see if they had anything i needed. saw two different forms of rain-x so i took one out of the box to read the back of the bottle decided on a different product so i put it back in the box and headed to the cash register, only to be chased down and harassed by a manager finding that one of the bottles was empty insisting that i transferred the liquid into another container and stole it harassed me for a good 3 min while showing him that i litterly had no place to hide the liquid purchased the product that i wanted to buy. OPEN YOUR EYES AND MAKE SURE SOMEONE DID SOMETHING BEFORE YOU HARASS PAYING CUSTOMERS. ruined my entire day horrible place to shop.

Timothy Brannan

Great local hardware store that has always had what I needed. Prices might be *slightly* higher, but this more than offset by super helpful and friendly staff and convenient location. And they are a locally own business and if the last year or so (2020) has taught me anything it has been support your local businesses. So yes. Great local hardware store.