Kessa Greding

Buraya bazı araba anahtarlarını kesip programlatmak için geldim ve çok dostça, hızlı ve yardımcıydılar! Fiyatı da harikaydı. Kesinlikle buraya gelmenizi tavsiye ederim!

Kat

Scheduled an online appointment with Batteries Plus Bulbs for a phone repair and received confirmation. Tried to call the next morning as I had a few questions about the repair beforehand. No one answered so I thought that they might be busy and went to the location. No one answered because the store was closed an hour later than their posted hours. Came back at my scheduled appointment time and was advised that the head technician wouldn't be in for another two hours and the person there was not certified to make phone repairs. Since I had an appointment, I asked what they were doing for the scheduled appointments that day (i.e. moving them, rescheduling, etc. and how long he thought the phone repair would take once the technician was in. He said that he didn't know, that he didn't even know if they had the part that they needed for my repair (even though I had gotten a confirmation) and that I would just need to come back in a couple of hours. Made it seem very SOL. Went across the street to FIXIT Mobile who has ALWAYS been able to have my phone repaired the same day. Was one of the first ones there that morning and FIXIT Mobile had my phone repaired in 90 minutes. So, not sure about Batteries Plus Bulbs. Maybe someone's grandma died or something, but the customer service was really poor and the way the situation was handled definitely could have been better - like offering to call when the technician was in or offering to reschedule for later in the day. Being experienced in customer service, these are the minimal things that one should be offering. To their credit, the head technician did call me 2.5 hours later to let me know that they didn't have the part needed for the repair and they would need to order it in. At which point I advised that my phone had already been fixed and they didn't need to worry about it. No apology for the abysmal service or not honoring their appointment times though.

Courtney Putnam

29 Haziran'da 15 dakika erken kapandı ve bu da beni mağazalarına yapılan bir yolculuğu boşa harcamama neden oldu. Çok hayal kırıklığına uğradım! Artık pil ihtiyaçlarım için başka yerler arayacağım. Kesinlikle gitmeden önce arayın, düzenli çalışma saatlerine uyup uymadıklarını kontrol edin.

Abby Grow

Greg çok yardımcı oldu! Oldukça stresli bir durumu kolaylaştırdı! Çok dostça, profesyonel ve anahtarımı zamanında halletti. O senin adamın! Fiyatın harika olduğunu da söylemeden geçemem. Kesinlikle geri döneceğim!

V Adams

Harika bir deneyim: süper yardımcı personel. Mitch, acil ışığım için nadir bir pil bulmama yardımcı oldu. Bu pili bir yıl boyunca aramıştım... evet... bir yıl! Üreticiden (İngiltere) almak için bile baktım... ama kargo ($$$!!)... Elbette, bunu çevrimiçi sipariş edebilirdim (*bir* kişi eBay veya Amazon'da ya da bir şeyde vardı.) AMA yerel mağazalarımı desteklemeyi tercih ediyorum. Layton Bataryalar + Ampuller ile deneyim mükemmeldi. Çok yardımcı ve sabırlıydılar. Mitch ve Greg (?) ah çok kötü - adını tamamen unuttum ve onunla sadece konuştum (özür dilerim!!) Neyse, harikalar!